We rented a car and had an issue with one of the tires having low pressure. It was a long term rental and we came to find out it had a leak. We had to refil the tires twice and saw the notification for low tire pressure on the last leg of the trip so we just decided to switch. We came to this site and the clerk at the desk was just SO RUDE. It was shocking because when we called roadside service everyone had been super nice and helpful but when we got to this location the woman that was helping us was clearly in a bad mood. She was texting when we arrived and seemed annoyed that we even approached the desk. We were shocked at how rude this woman was...she was snarky and cut us off while asking questions, not one single smile, side-eye. Man, I haven't been made to feel so unwelcome in a long time. I hope enough people complain that a manager takes action. This person turned an inconvenience into a full on bad experience.
Renting a Ford Focus from Avis at Four Corners Regional Airport has become my routine. I get a brand new spotless beauty. 40 miles to the gallon all day long and the car handles like a race car, (shhhh don't tell). The price is right and the staff is consistant and I deal with the same people each trip, that to me says a lot. Great people, great car, low price, good milage.
Overall, the experience was okay. I just didn't like the hours they operated. I got there 8 am in the morning to pick up my rental and waited nearly thirty minutes until the Avis representative arrived. The same thing happened when I had to drop off the car, got there at 6 pm and waited 20 minutes. I had no choice but to return the key to the drop off box because my taxi was waiting outside. It's whatever is convenient for them. Also call them to see what vehicles they have. Their website shows you a variety of vehicles but it's not the case when you go in.
Their hours are awful! when i really needed to rent a car they were not there! their hours are ridicules...I just went with Hertz they were good even though their reviews were BAD.
Avis Car Rental is a US Car Rental based in Farmington, New Mexico. Avis Car Rental is located at 1300 W Navajo St, Farmington, NM 87401, USA.
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