They aren't always open when they say they are. My unit was double locked even when my bill was paid and it took days to finally talk to someone to get the lock removed
The only place in Farmington open on Sunday. Real good customer service too
I will let everyone I know how HORRIBLE the business there is. I'm going to the BBB next.
I was told the hours were 6:30am - 9:00pm. They rarely opened on time OR closed on time, I found they were usually closed WAY earlier than 9pm.
When I asked the lady at the front desk, she mentioned that "no one needs to be moving at that time." Umn, how about people who work long days?
She also casually mentioned how she opened and closed when she felt like it. Horrible customer service, the lady is rude, and after I called and made a complaint, they changed the gate hours to close at 5pm rather than work with their original contract hours.
Take your business else where. This place has gone down hill drastically with their services. No signage advising customers that office hours are by appointments only. Not to mention your calls go straight to an answering service representative.
Basin Mini Storage Llc is a US Storage based in Farmington, New Mexico. Basin Mini Storage Llc is located at 501 Illinois Ave, Farmington, NM 87401, USA.
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