Suggestion..... DO NOT BANK WITH US EAGLE.
SIDE NOTE. when i dropped my new Vin off the experience with the Teller staff was horrible!!! Sat in the outside businees line forever waiting for someone to come assist.. pushing the buzzer several times over the course of my time waiting. when she finally did come....she laughed at me. There is front office staff and back office staff for a reason. They need to staff appropriately expecially for friday afternoons...
FARMINGTON Office is a JOKE! I have always had great things to say about US Eagle in farmington and in fact have referred several people to them for vehicle purchases. But this last experience has been one for the books. To the point where i want to tranfer ALL of my accounts to another company / Bank.
The Manager doesnt believe a word customers say... he will brag about how many cameras he has and will verify what you say is true. Granite i can see why to protect his staff but very disrespectful to the customers... basically calling them liers.
This place is a joke. We went in for a loan was told by the manager that it should be no problem come back on 45 min. We came back had to talk to a different loan officer who told us to call them the next day. Been trying to get a hold of them but they won't even return a phone call. I will not be using this bank ever again. Wish I would have never waisted my time there.
Every time I go in the building people are chatting away on the computers. Can they not do there jobs? Or do people have to hold there hands everyday. Lack off communication for all the dam "insta-messageing" they are doing.
I agree this place is a sad joke! I was told I could cash my son's check since he was a minor, when they realized it was a little over $200 the whole situation changed. They proceeded to tell me, "Oh, were sorry we thought it was like a $40 dollar birthday check". I was then told that I should "just go to Wells Fargo to cash it" since they were the issuing entity.....WOW!! I was a member in the area for over 4 years and never had problems at the old location. I really didn't wish to close my account but with that sort of customer service I was left with no choice, BOO!!!!
Farmington staff is always smiling happy and courteous
The absoulte worst experience selling my car and then buying a car from out of state. I bought my car 3 weeks ago MVD messed up on the first vin inspection so the Temp tag issued by US Eagle is not valid. Back to MVD I go..drop it off on friday and 4 days later they tell me it has been misplaced. Ugh..
Horrible online services, 30 minute hold times, cannot wait until my loan is paid off. I will never use this garbage credit union again, can't believe this is the oldest credit union in New Mexico. BTW their web designer needs to be fired. TOTAL TRASH, TOTAL INCONVENIENCE!
Oh and there online bill payment system is a joke. I have to set up all my account informatiom every month to pay my bills. And for a year now i get told... oh sorry this should be fixed next month.
U S Eagle Federal Credit Union is a US Atm based in Farmington, New Mexico. U S Eagle Federal Credit Union is located at 5600 E Main St, Farmington, NM 87402, USA.
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